Find Help
If you are looking for assistance, the Qont Help Centre is the fastest place to start. Here you can find guidance for customers, contractors, partners, and media enquiries.
Whether you need help with a quote, a booking, working with Qont, joining as a contractor, or contacting our team for media enquiries, the Help Centre provides the right place to begin.
Use the sections below to find the support category that matches your request.
Customer Support
If you need assistance, the following support channels are available depending on the type of request.
Sales & Quotes
For questions about quotes, service availability, or new work requests.
sales@qont.com.au
Reports & Service Records
For requests relating to service documentation, compliance records, or historical work reports.
reports@qont.com.au
Tracking & Job Updates
For updates regarding bookings, scheduled services, or job progress.
tracking@qont.com.au
Legal & Compliance
For legal enquiries, documentation requests, or compliance matters.
legal@qont.com.au
Your Representative
If you already have a Qont representative assigned to your account, you may contact them directly for assistance with your services.
Contractor Support
If you are a contractor working with Qont or interested in joining our network, the following information may help answer common questions.
How do I start working with Qont?
Contractors can apply through the contractor application process on our website. Once submitted, our team reviews your qualifications, licensing, and service areas.
Can I work with Qont while keeping my current job or business?
Yes. Many contractors continue operating their own work or employment while accepting opportunities through Qont when available.
How do contractors receive work opportunities?
When work becomes available in your trade and region, our team may contact contractors within our network whose qualifications match the job requirements.
What trades does Qont work with?
Qont operates across multiple trades including electrical, plumbing, HVAC, construction, carpentry, roofing, and other trade services.
Contractor Support Email
If your question is not answered here, you can contact our contractor support team.
contractors@qont.com.au
Partner Support
If your company currently partners with Qont or is interested in exploring partnership opportunities, our team can assist with partnership enquiries, collaboration discussions, and operational coordination.
Partnership Enquiries
Partnership enquiries may relate to service delivery partnerships, regional service collaboration, supplier relationships, or broader commercial cooperation with Qont.
Partner Support Email
Our team reviews partnership requests and will respond to discuss potential opportunities where appropriate.
partners@qont.com.au
Media Enquiries
For press, media requests, interviews, or information relating to Qont announcements and company activity, our communications team can assist.
Media enquiries may include requests for statements, company information, press materials, or coverage relating to Qont’s services and operations.
