Qont Franchising Policy
Governing Law: This Policy is issued on the basis that Qont’s Australian franchising activities are subject to Australian law, including the mandatory Franchising Code of Conduct. The remade Code commenced on 1 April 2025, with some further requirements applying from 1 November 2025. Any franchise offer, disclosure, approval, agreement, or onboarding process is subject to applicable law in the relevant jurisdiction.
This Policy explains the public-facing framework under which Qont may consider, assess, approve, and support franchise applicants. It is intended to give prospective applicants a clear picture of how Qont approaches franchising, who Qont may work with, what Qont expects, and what Qont does and does not promise. It is not a franchise agreement, not a disclosure document, and not a binding offer to grant a franchise.
Qont welcomes interest from solo tradies, trade groups, licensed operators, and aspiring business owners who want to build under the Qont brand, provided they can meet Qont’s compliance, capability, conduct, and commercial standards. Any person who performs regulated trade work under a Qont franchise model must hold, or lawfully engage persons who hold, the relevant licences, qualifications, insurances, and approvals required for that work.
I. Policy Purpose
Qont’s franchising model is designed to extend the Qont brand through approved operators who can deliver trade and service work under a controlled commercial framework. The purpose of this Policy is to state how Qont approaches franchise opportunity assessment, compliance screening, support, control, and brand protection.
Qont’s position is growth-oriented but selective. Qont is open to capable applicants, but not every applicant will be approved. Franchising under Qont is intended to be commercially serious, operationally compliant, and standards-driven.
II. Nature of the Qont Franchise Model
Qont’s public franchising position is based on a true franchise model. That means approved franchisees may operate under the Qont brand, within Qont systems, subject to Qont controls, under ongoing franchise obligations and continuing commercial participation.
Qont’s franchise model may include branding, websites, marketing materials, sales support, lead handling, system support, operating frameworks, and business development support. The exact support package, franchise structure, and approved operating scope may vary by trade, region, capability, and franchise class.
Nothing in this Policy guarantees that every applicant will receive the same support package, the same commercial structure, the same territory setting, or the same operational model.
III. Who Qont May Franchise To
Qont may consider applications from licensed trade operators, solo tradies, trade groups, and aspiring business owners who intend to operate a properly structured franchise business under the Qont model.
Where the applicant is not personally licensed to perform all relevant trade work, Qont may still consider the application if the applicant can lawfully structure the franchise through appropriately licensed and insured personnel, subcontractors, workers, or business operations, and if that structure is acceptable to Qont.
Qont may require proof of identity, business capability, financial suitability, trade background, relevant licences, insurances, business history, operational plans, staffing plans, and any other material Qont considers necessary before progressing an applicant.
IV. Compliance, Licensing, and Insurance Standards
Qont’s policy is that any work performed under a Qont franchise must be performed lawfully and by properly qualified, licensed, and insured persons where the relevant work requires it.
Qont may refuse, defer, suspend, or terminate any franchise application or franchise relationship where licensing, insurance, qualifications, safety compliance, legal compliance, payment compliance, conduct standards, operational quality, or brand standards are not met.
Applicants are responsible for ensuring that they, and any personnel engaged through their franchise business, meet all legal and regulatory requirements applicable to the work they perform.
V. Approval and Selection
Submission of an enquiry, form, expression of interest, or application does not guarantee approval. Qont may approve, refuse, defer, suspend, or discontinue any franchise application at its discretion, subject to applicable law.
Qont may assess applicants by reference to trade suitability, market suitability, business maturity, ability to follow systems, fee capacity, compliance posture, communication standards, operational discipline, reputation, financial profile, and any other factor Qont considers relevant to the integrity of its franchise network.
Qont may also decide that a particular applicant is better suited to another Qont commercial pathway rather than franchising.
VI. Fees and Commercial Structure
Qont’s public position is that franchise participation involves a setup fee together with ongoing fees or margin participation. Exact commercial terms are not fixed publicly through this Policy and may vary by trade, support level, operating model, geography, service category, and approved franchise structure.
Detailed commercial terms are disclosed later in the franchising process through Qont’s formal assessment and franchise documentation. No public statement, informal discussion, webpage language, or preliminary conversation should be treated as final pricing, final fees, or a final franchise offer.
Where applicable, franchising in Australia is also subject to formal disclosure requirements under the Franchising Code, and franchisors must provide disclosure information in the required form. The ACCC states that franchisors must create a disclosure document, and new franchisors must have a profile on the Franchise Disclosure Register at least 14 days before entering into franchise agreements.
VII. Support, Systems, and What Qont Does Not Guarantee
Qont may provide support, branding, systems, sales assistance, business development support, websites, marketing materials, and operational frameworks to approved franchisees. The support actually provided may vary by trade, model, performance, market, and operational capacity.
Qont does not guarantee exclusive territory, guaranteed lead volume, guaranteed revenue, guaranteed job flow, guaranteed quote volume, guaranteed profit, guaranteed staffing, guaranteed conversion, or guaranteed commercial success. Qont also does not guarantee that every service area, trade category, or market will remain open, viable, or continuously supported.
A franchise applicant must assess the opportunity on the basis that Qont may provide support and commercial structure, but not certainty of demand or certainty of earnings.
VIII. Brand, Quality, and Operating Control
Qont’s policy is to protect its brand, systems, and market presentation. Approved franchisees may be required to comply with Qont operating standards, branding requirements, quoting standards, conduct rules, reporting frameworks, service quality expectations, customer handling requirements, technology requirements, and compliance controls.
Qont reserves the right to direct how the Qont brand is used, how approved marketing materials are presented, how service categories are described, and how franchisees hold themselves out to the market.
Failure to maintain Qont standards may result in suspension, restriction, remediation requirements, or termination, subject to the franchise agreement and applicable law.
IX. No Open-Ended Right to a Franchise
Qont is not obliged to grant a franchise merely because a person is interested, experienced, licensed, or commercially motivated. Franchising under Qont is selective. Qont may choose when to open, close, limit, or expand franchise intake by trade, region, or business model.
Qont may also defer or refuse franchise expansion where operational quality, market conditions, legal settings, support capacity, brand risk, or strategic priorities make that appropriate.
X. Disclosure, Register, and Formal Offer Process
In Australia, franchising is regulated by a mandatory Code under the Competition and Consumer Act 2010. Treasury states the new Code commenced on 1 April 2025, with some additional rules applying from 1 November 2025. The ACCC also states that franchisors must provide disclosure information and that the Franchise Disclosure Register exists to help prospective franchise buyers access franchise information.
Accordingly, Qont’s policy is that no person should treat this public Policy as the full legal or commercial package. Formal franchise offers, disclosure, and legal rights will be handled only through Qont’s approved franchising process and formal franchise documentation.
XI. International Expansion
Qont’s current public franchising posture is Australia-first, with broader wording for future international expansion. Qont may in future assess international interest, but this Policy does not guarantee that Qont is currently offering franchises in every jurisdiction.
If Qont expands internationally, Qont may impose additional legal, operational, commercial, and compliance requirements for those markets.
XII. Reservation of Rights
To the maximum extent permitted by law, Qont reserves the right to amend, suspend, withdraw, refuse, defer, or replace any part of its franchising process, applicant criteria, support model, market rollout, trade categories, fees framework, systems, branding controls, or franchise offer pathway at any time.
Qont also reserves the right to determine whether a particular applicant, trade, or market is suitable for a Qont franchise offering.
XIII. No Reliance
This Policy is a public-facing framework only. It does not create a franchise, a licence, an employment relationship, an advisory relationship, a guarantee of support, or any right to be approved.
Any person considering a Qont franchise should read all formal disclosure materials, legal documents, and commercial terms carefully, and should consider whether the opportunity is suitable for their circumstances before proceeding.