Something not right?
We want to hear about it
If something has gone wrong, did not meet expectations, or needs to be raised formally, send it through to us.
We take complaints seriously and want the chance to review the issue properly, respond clearly, and work toward a fair outcome.
Please include enough detail for us to identify the job, quote, account, or interaction involved.
Make a complaint
Use the form below to tell us what happened and who or what it relates to.
What happens next
Once we receive your complaint, we review the details, assign it internally, and respond as soon as reasonably possible.
We may contact you for more information, clarify the issue with the relevant team, and then provide an outcome, update, or next step based on what we find.
We aim to keep the process clear, respectful, and straightforward.
Still need help?
If you need help lodging a complaint or want to speak with someone first, contact hello@qont.com.au or request a callback through Qont.com.au/contact.
Get in touch